free shipping on all orders over 150$

Terms of Use


The following terms, conditions, and notices, set out the rules for using (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, shopping on or registering to use our site. 

We may refer to our brand and business as "we," "us," or "our" throughout the Site Rules.

Please read these Terms of Use carefully before you start to use our site. 

By using our website, you confirm that you accept these Terms of Use and that you agree to comply with them.

Information about us is a website hosted by Shopify and operated by Folk Factory SARL (We) also legally known as Milsouls. We are a company registered in Tangier Morocco under the patent 50816091 and our main office is located in 8 Av Chouaib Doukali Tangier, Morocco 90000.


  • We reserve the right to alter our website prices if needed
  • Please not that all the images on our website is subjected to color variations due to your browser, computer screen, tablets, or phones
  • All transactions and handled and processed through a secure server and we don’t hold any customer card details and we will never share your personal details to anyone
  • As soon as the order is placed, the customer will receive a confirmation email. However, we have the right to cancel any order in case of stock insufficiency, price mistake, or any other suspicious activity. In that case the paid price will be refunded to the customer.

Methods of Payment

We want you to feel secure and confident when shopping at Milsouls. 

All payments must be either made through Paypal or by Debit or Credit card

Paypal: You must have a paypal account in order to use it as a method of payment. After you click on the checkout option you will have two options either Paypal or Credit/Debit card. After you pick the Paypal option you will be redirected to the Paypal website in order to pay for your order.

Credit/Debit Card: We do accepts all major credit and debit cards. Payment by card is very secure and reliable and it is managed and processed by Centre Monétique Interbancaire (CMI) that provides the maximum security and confidentiality for an easy pleasant transaction.

Order Delivery

All our Orders are shipped either via DHL or FedEx within 3 days after we receive a clear payment. Depending on the destination, the order takes on average between 5 to 15 days for delivery. Unless there are some circumstances out of our control such as destination country customs, natural disasters, high peek holiday seasons, etc...

Order Cancellation

Milsouls reserves the right to cancel orders at any given time due to insufficient stock, suspicion fraudulent intent, inability to authorize payment, or any other reason considered appropriate by Milsouls. If the client has already paid for the purchase then Milsouls will issue a full refund of the amount paid to the client account via the same method of payment.

Limited License

You are allowed to share Material or Content provided through the Site on social media sites such as Pinterest, Twitter, Instagram, or similar platforms. This permission is a limited license to use the Content and Materials solely for such purposes and does not represent a transfer of title.

Mobile Website

We make our website available in a mobile-friendly format. All mobile phones that have Internet access can make use of the Mobile Site. 


We may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time and without notice. We also reserve the right to change, modify, add or remove any portion of these Site Rules in whole or in part, at any time and without notice.

Your account and password

You may access most areas of our site without registering your details with us, but certain areas of our site will only be open to you if you register with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.

We have the right to disable any user identification code, password or account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

Linking to our site

You may link pages of our site to your personal social media accounts where social media sharing plug-ins are available on our site.

Any other linking to our site is prohibited without our prior written consent.

You must not establish a link to our site:
• in a way that is not fair or legal or which damages our reputation or takes advantage of it;
• in such a way as to suggest any form of association, approval or endorsement on our part where none exists; or
• in any website that includes unlawful or fraudulent content, has any unlawful or fraudulent purpose or effect or breaches the content standards set out above.

You must not frame our site on any other site or create a link to any part of our site other than the home page without our prior written consent.

We reserve the right to withdraw linking permission without notice. 

Contact us

If you wish to contact us in respect of our site, please contact us at

Thank you for visiting our site.